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Complaint / review / scam report
Grand Mayan
Grand Mayan Timeshare Scam

My wife and I were on vacation in Playa del Carmen, Mexico, and stayed at The Grand Mayan . We went to a timeshare presentation. Unfortunately I felt for it and I am very sorry that I attend to their 90 minutes presentation, which turned out to be more like 5 hours of high pressure selling strategy they use to sell one of their units. We paid them 6500 and our relatives paid them 5500. When we were to return to the States we were supposed to send a wire for an additional 2500.We were desperate for help once we arrived home from Mexico and found out we had been scammed. One day, my wife found the services of Mexican Timeshare Solutions online while trying to find someone who would rent our Grand Mayan weeks. We were tired of having to keep paying the monthly maintenance fee as it was like throwing good money after bad. The process took about 6 months but my timeshare contract is cancelled. I did verify the cancellation directly with the resort before submitting payment to Mexican Timeshare Solutions. Fortunately we are free from this contract.
DO NOT ATTEND ANY PRESENTATIONS AT THE GRAND MAYAN, MAYAN PALACE OR ANY RESORTS OWNED BY VIDANTA/VIDA VACATIONS. THEIR SOLE PURPOSE IS TO RUN TIMESHARE/VACATION PACKAGE SCAMS
Author: Roger Wells


Offender: Grand Mayan

Country: USA

Category: Traveling & Tourism

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