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Complaint / review / scam report
Royal Sunset
Royal Sunset Timeshare Scam

On October 2010 my sisters and I were in Cancun for vacation. We knew that we had to attend a 90 minutes presentation for timeshare, since one of my sister had received one week vacation from Royal Sunset. But we had kept in mind that we would not buy. After 4 hours of discussion we finally bought. We started out with one representative showing us the Sunset Lagoon. Going back to what I called « the discussion room » another salesman came. He was the supervisor, the Master. The disccussion was long and difficult. I told them a couple of time that I needed to call my husband in my country before making a decision. That I would give them my decision the next day. But the supervisor wouln´t let met out of the office. Everything that was mentionned by other owners, happened. We were taken to a private office. Gifts were offered, A better room, activities all week...., wine during the process of discussion, name it we got it all. We were asked questions about our families, how much we spend a year on vacation... We were promised that at any time we could sell back without any controversial… A year later I took 1 week exchange. I was not satisfied so I wrote them. 2 years later, us three sisters got separated, so 2 of us bought the third one's part. No legal papers were done. For the last two years, we've been researching to find out how to proceed in order to sell this back? We called American Lawyers, which told us that this is a private thing and that they won’t do anything. It is very hard to give our trust in this matter.We find that we are obligated to go to the same place every year and it is not cheaper than an all inclusive. We've invested a lot. These people sell a dream, but once we wake up, it is a nightmare. So when we found Mexican Timeshare Solutions web site and the good comments from past consumers, we finally decided to write them. They help us to get rid of our timeshare and the maintenance fees. we can finally rest. It´s a complicated process, but not impossible
Author: Lawry Smith


Offender: Royal Sunset

Country: USA

Category: Traveling & Tourism

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