» » Ty Cohen Platinum Millenium Ultimate Record Label - Nov 08 - Near end of Jan 09 - No replies, No product | #1231855

Complaint / review / scam report
Ty Cohen Platinum Millenium Ultimate Record Label
Nov 08 - Near end of Jan 09 - No replies, No product

Concerning Ty Cohen support team,

I've made an order for a Ultimate Record Label package, the physical course, at $247 US Dollars, which is $372 AUD and for what I paid I am still waiting for ONE reply from them about whether they have sent my package or not. I've paid through online and have all information that payment has been confirmed.

I'm willing to forgive the huge time gap of lack of communication between customer and seller and regret to have to go this far against what looks like a promising package.

I've sent multiple e-mails kindly asking for a reply, and nothing. Whether it is their server that is playing up is not known, it would be nice to somehow know their server is down - I still get ads about their products, so there's a sign there server works which makes me suspicious..

At the moment I'm saying to people to avoid this company.
Customer Service so far is zero after a purchase. All I know is I've paid for a product from them and not recieved the product or any reply to my e-Mails since November 08 and it's now near the end of Jan 09.

Andy
Melbourne
Australia
Author: Contact with Author

Offender: Ty Cohen Platinum Millenium Ultimate Record Label

Country: USA   State: All USA
Address: PO Box 644 Garner
Phone: 18667529968

Category: Miscellaneous

1 comment

WritersLife April 12, 2017 9:43 AM
Hi, Andy, my sincere apologies for the delay in responding. Should your matter be unresolved please could you contact us as we look forward to issuing you a refund and resolving the issue. Please note that when leaving a voicemail or sending in an email or support ticket, depending on the day and time, it can take up to 72 hours to receive a reply from us. We are open from 9 am to 9 pm Eastern Time Monday – Friday, Email: Support@platinumMIllennium.com, Toll-Free: 1-866-752-9968, Phone: 1-917-720-9874, By mail: Platinum Millenium, PO Box 644, Garner, North Carolina 27529, Kindest regards,
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