My husband went into Johns Hopkins Hospital with signs of liver failure but poor nursing and physician care and hospital acquired infections kept him from getting the liver transplant he needed resulting in his death seven weeks later.
The hepatologist kept insisting he was the healthiest of her liver patients, was not in liver failure and did not need a transplant. An endoscopy they performed and stated was normal missed an ulcer that five days later almost caused him to bleed to death.
He was not given proper nourishment. The physicians kept insisting he was eating when I knew he could not eat because of his illness. When his medical condition finally deteriorated to the point he could be considered for a transplant I was told he was too malnourished to survive a transplant.
The most distressing part of the hospitalization was the lack communication and family centered care. The staff treated me with distain for asking questions, nurses gave vague and patronizing answers, the physicians communicated only when directly confronted and were often armed with incorrect facts. The attending physician flat out lied about several issues.
The ICU nurses refused to offer a portable phone or let my husband use his cell phone to have contact with his children.
The JHH physicians are very arrogant, lack any compassion, and have no communication skills. They treat the patients as isolated organs or diseases and not human beings that have families depending on them.
When it was clear my husband was going to die these doctors dissappeared into the wooodwork, not one offered any condolences or asked if there was anything they could do.
I am a health care provider myself and would not treat any of my patients or their families the way my husband and I were treated.
Every day thousands of people are subjected to substandard care and arrogant doctors and nurses at supposedly one of this countries premier health institutions.