Complaint / review / scam report
Ace Hardware
The manager was RUde and Arrogant and has no concept of customer service

Afetr shopping in this establishment for several months I recently made a purchase of one of their (Ace ) brand name item's.

With a stamp on the package that read " Satisfactin Guaranteed " I assumed that if I did not like the product I could return in exchange for a brand name product.

Upon returning this product the cashier said that since it was used I could not return. (She was very rude ) I asked to speak to a manager. The manager was very arrogant and rude as well.

When I stated I shopped there at least once per week and I would not return. She relpied "That's fine "

This manager has no concept of customer service. And they wonder why all the business goes to Wal-mart.
Author: Contact with Author

Offender: Ace Hardware

Country: USA   State: South Carolina   City: Summerville
Address: 713 OldTrolley Road
Phone: 8438757234

Category: Construction & Repair

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